Improvements at Victoria House care home in Leeds
Victoria House Residential Home in Belle Isle, Leeds, has been rated "good" in all areas after its latest inspection by the Care Quality Commission (CQC).
It marks a turnaround in standards at the home, on Low Grange Crescent, after breaches of care regulations were found in a 2017 inspection which resulted in an "inadequate" rating.
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Hide AdAt the time, inspectors raised concerns over staffing levels, medicines management and risks to residents.
After an action plan was drawn up, standards were raised to "requires improvement" in January 2018, then a "good" rating from the CQC for being safe, caring, effective, responsive and well-led.
The latest inspection report said: "Everyone we spoke to was complimentary about the staff at the home.
"People told us that they were looked after by kind and caring staff who were mindful of their needs and wishes. A file contained cards and messages of thanks, complimenting staff on their kind and caring nature."
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Hide AdThe CQC said the home was clean and well maintained and staff had been given the right training after the 41-bed facility was last inspected over two days in January.